WARRANTY

General Terms

• Except as expressly set forth in the warranty, CompuWorx makes no other warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. CompuWorx expressly disclaims all warranties not stated within the terms of our warranties.
• Refurbished and Demo products are held to strict protocols and evaluated to ensure that the hardware and all internal components are in excellent condition upon leaving the CompuWorx premises.
• The warranty term will start on the date of invoice and will be valid for the period relevant to the product purchased.
• CompuWorx does not warrant that the operation of this product will be uninterrupted or error free. CompuWorx is not responsible for any loss or damage that occurs, and it is your sole responsibly to ensure the periodic servicing and backup of your product and its data.
• The warranty does not apply to expendable parts.
• The warranty does not extend to any product from which the serial number has been removed.
• The warranty does not extend to any product that has been damaged or rendered defective as a result of:
• accident, misuse, abuse, problems as a result of electrical power or other external causes
• by usage outside of normal usage parameters as stated by the respective manufacturer
• service or modification by anyone who is not an authorized agent for the product.
• The warranty does not extend to software, either:
• Operating system software, even if preloaded
• Application software, even if preloaded.
• Your warranty claim will only be considered when you produce an original invoice. Kindly note that warranties are not transferable.
• Should you ship the products to CompuWorx, ensure that the products are in their original or equivalent packaging. Shipping charges are carried by the client. Clients accept the risk of loss or damage during shipment.
• CompuWorx does not accept liability for any lost data or software. As such please ensure that all data on hard-disk drives and/or any other storage devices has been backed up, and all removable media, such as diskettes, CDs, PC Cards, removable storage, adapters, etc. has been removed.

• The warranty is stipulated per product and maintained by the respective manufacturer.
• All warranty claims can be done by submitting your product directly to the manufacturer, or via an accredited agent, or via CompuWorx.
• Should you want CompuWorx to claim the warranty on your behalf, the product needs to be returned and booked in at CompuWorx.
• Terms and conditions of the warranty’s cover are as stated by the relevant manufacturer.

• Refurbished products have a six-month Carry-In Warranty and is maintained by CompuWorx.
• The warranty does not include software.
• All used Batteries tested to give  +- 40 minutes.
• Batteries and chargers have a seven-day Dead On Arrival (DOA) warranty.
• All warranty claims need to be returned and booked in at CompuWorx for repairs.
• During the warranty period CompuWorx will repair or replace products covered under the warranty.
• If CompuWorx repairs or replaces a product, its warranty term is not extended.
• CompuWorx reserves the right to refund the customer, less costs incurred, for the product should the terms of warranty not be able to be carried out.
• CompuWorx will ship the repaired or replacement products to you at your expense, only if, and when, all payments have been met.
• No assurances are made as to the turnaround times in performing a warranty claim.